After Sales

NativeWay offers maintenance of own and third-party machinery via annual service agreements. We provide regular services, break down support and undertake any kind of repair for the equipment we sell. Our technical support services are available 24 hours a day, 7 days a week. Our highly skilled, internationally trained team of engineers and technicians are available to provide on-site training and consultation services.

We are located in Colombo and Anuradhapura. Our new Colombo Workshop is established Sapugaskanda - Kelaniya. We can accommodate any type of customer service request to Service and Repair of Diesel Generators, Air Conditioning Chillers and other Industrial Equipments we sell.

Maintaining Your Diesel Generator

The wide range of services offered by our Generator Maintenance & Servicing Division for Industrial Generators, and other associated equipment manufactured by a wide range of OEM’s (Perkins, Cummins, Deutz, Doosan, MTU, CAT, Mitsubishi, Baudouin, Volvo Penta) include the following:

  • Routine Generator Maintenance & Servicing
  • Routine Generator Repair
  • Resistive, Inductive, and Capacitive Load bank Testing.
  • 24/7 Breakdown Support, Technician Call Out, and Technical Helpdesk
  • Equipment Condition Surveys
  • Engine Repairs for Industrial and Marine Engines
  • Alternator Repairs and Rewinds